TERMS AND CONDITIONS

 

It’s important you take a little time to read and fully understand our terms and conditions before you place a reservation and/or confirm a booking.

1. FINAL PAYMENT

Full payment must be made on or before your departure.

 

2. CANCELLATIONS AND REFUNDS

If you cancel your reservation, you may be subject a full charge depending on the date of the cancellation and the terms indicated in confirmation from our Reservations Department.  Exceptions and considerations are at the discretion of the Hermitage.  Refunds are at the discretion of the Hermitage.

 

3. TRAVEL INSURANCE

We recommend that all travelers have Comprehensive Travel insurance for the full duration of their travel arrangements.

 

4. YOUR TRAVEL DOCUMENTS

For travel requirements and COVID-19 protocols please visit the Nevis Tourism Authority travel requirements page.

You can access official travel advice issued by the Nevis Island Administration by calling 1-869-469-5521 or visiting www.nia.gov.kn

We recommend you review this information before you place your booking and prior to your departure.

 

 5. RESPONSIBILITY

 Guests accepts full responsibility for any personal issues or problems that may arise during travel and stay at the Hermitage.  Hermitage accepts no responsibility for any third-party vendors, taxis, car rentals or tour operators.

We exclude all liability for loss or damage that may arise from the action by a third party agent. We do not accept liability or any claim for compensation for any damage, loss, injury, delays, additional expenses or inconvenience caused by any events that are outside our control. These Terms & Conditions are governed by the laws of the Federation of Saint Kitts & Nevis.

 

6. NEWSLETTER SUBSCRIPTION & ENQUIRIES

By signing up to any newsletters on this website and sending us an enquiry, you agree to be sent marketing communications from The Hermitage. You can opt out of these communications at any time using the opt-out function on the electronic communications, emailing contactus@hermitagenevis.com  or call us and let us know.